Frequently Asked Questions
What is an eSIM?
An eSIM (embedded SIM) is a digital SIM that allows you to activate a cellular plan without having to use a physical SIM card. It’s built directly into your device and can be programmed remotely.
How do I activate an eSIM?
The activation process usually involves: - Scanning a QR code provided by your carrier. - Entering the activation code manually. - Using your device’s settings to download and enable the eSIM profile.
What are the benefits of eSIM?
Convenience: Switch carriers or plans without changing SIM cards. Flexibility: Use multiple plans on one device. Environmentally Friendly: Reduces plastic waste from traditional SIM cards.
Can I use eSIM when traveling?
Absolutely! eSIM makes it easier to switch to local carriers or activate international roaming plans without needing to purchase a physical SIM.
How do I remove or disable an eSIM?
You can usually remove or disable an eSIM through your device’s settings. For example: On iPhone: Go to Settings > Cellular > eSIM Plan > Remove. On Android: Go to Settings > Network & Internet > Mobile Network > eSIM > Remove.
What devices support eSIM?
Many modern smartphones, tablets, smartwatches, and IoT devices support eSIM. Popular devices include: Apple: iPhone XR and newer, iPads with cellular capability. Samsung: Galaxy S20 and newer, Galaxy Z series. Google: Pixel 3 and newer. Check with your device manufacturer for compatibility.
Can I have multiple numbers with eSIM?
Yes! Many devices with eSIM capability also support dual SIM functionality. You can have both a physical SIM and an eSIM active at the same time.
Is eSIM secure?
Yes, eSIM technology includes strong encryption protocols and is generally more secure than traditional SIM cards, which can be physically stolen or swapped.
Can I transfer my eSIM to a new device?
It depends on your carrier. Some carriers allow you to transfer an eSIM profile to another device, while others require you to request a new eSIM activation.
Do I need internet access to activate eSIM?
Yes, you need Wi-Fi or mobile data to download the eSIM profile during activation.